Shipping policy
Shipping policy
Important Shipping Information
We offer worldwide shipping, typically within 5 to 10 business days. These timeframes are estimated based on the destination country, and we cannot be held responsible for any delays in transit. All artworks are carefully packaged and shipped via reliable delivery services such as UPS, Purolator, Canpar, DHL, or Canada Post.
For your convenience, many items have predetermined shipping costs. However, the shipping cost added to your order may be adjusted based on the size of the artwork and your precise location. Within 24 to 48 hours of your purchase, we will contact you to revise the shipping cost if necessary.
If you accept the revised quote, your order will be confirmed, and the artwork will be shipped to you. If you decline the quote, your order will be canceled without any charges.
Taxes and Custom Duties
Please note that taxes and custom duties are never included in our prices. Depending on your location, additional fees may apply when the artwork crosses the border.
If you have any questions regarding shipping or your order in general, please feel free to contact us via email at audreyneronart@gmail.com. We will be happy to respond within 24 to 48 hours.